Find answers to your questions about Cepsa products and services.
You have three options to place your order, depending on your zip code and coverage:
1. Directly from the website: choose between butane bottle, propane bottle or campingaz and add the delivery address. You will receive an order confirmation, it’s that easy!
2. Through points of sale and distributors find your nearest distributor or point of sale for butane and propane cylinders. Contact your distributor and manage your order.
3. With our commercial agents locate your Cepsa commercial agent for bulk propane. They will help you manage your order and resolve any doubts.
Depends on zip code, availability and product type:
– Bulk propane usually 24-48 h, subject to route and area planning.
– Butane and propane bottles: time frame may vary by area.
– Pick up at the point of sale: you can pick up the bottle at the point of sale depending on availability.
The price of butane and propane cylinders is updated periodically. You can check the updated prices here.
The law states that you must charge the price in effect on the date of delivery, so the amount shown when ordering may vary if it coincides with the price change.
You can see the current price here.
Both are LPG (liquefied petroleum gases), but they behave differently and meet different needs:
– Temperature and place of use.
Cepsa Propane maintains good performance at low temperatures and outdoors, so it is recommended for cold climates, terraces or continuous use.Cepsa Butane is ideal for indoor and temperate climates; in intense cold it can lose pressure.
– Power and demand
If you are looking for more power and autonomy or have higher consumption, propane is a better fit (even with a bulk tank).For regular domestic use (cooking, hot water and heating support), butane 12.5 kg is practical and economical.
Available formats
Butane: mainly in 12.5 kg bottles.
Propane: in bottles 11 kg, 35kg and in bulk propane tank.
Doubts between the two? In 1 minute we guide you according to real use, space and consumption. Here
We take care of everything: volume study and safe location, certified installation, legalization and maintenance. This way you have continuous use with programmed supply in your tank.
When you make the request for the installation of your bulk propane tank, the first thing we do is a study and evaluation to know your needs and space that will determine the volume and location of the tank. After this step we will contact you and carry out the installation of the tank and commissioning so you can start enjoying the energy in your home or business.
In addition, you will have subsequent maintenance and assistance from Cepsa technicians and commercial agencies.
If you need to contact us, you can find our contact forms here.
It depends on your frequency of use and needs, if it is for cooking, hot water, stove, etc.
– Butane 12.5 kg is ideal for regular domestic use
– Propane 11 kg if you need a little more performance and propane 35 kg for high consumption and fewer replacements.
If you have changed energy or have forgotten bottles at home, you can request home collection and we will take care of the return (we accept Cepsa and other brands). This frees up space and contributes to sustainability, without having to travel. Indicate how many bottles you have and where to pick them up, and we will do the rest. Request now the collection of your empty bottles.
And if you have requested a new bottle, don’t worry: our distributor will make the exchange on delivery, we pick up the empty one and leave you the full bottle in the same service.
You have two options to place your order, depending on your zip code and coverage:
1. Directly from the web: Add the delivery address and you will receive the order confirmation. It’s that easy!
2. Through points of sale and distributors: find your nearest distributor or point of sale for butane and propane cylinders. Contact your distributor and manage your order.
If you are not a customer and do not have a previous contract, a pre-contract will be generated when you complete the order data, which will be formalized and signed at the time of delivery of the bottle.
By law, we charge the price in effect on the date of delivery, so the amount shown when ordering may vary if it coincides with a price change.
You can check the current price here.
Butane gas is a versatile energy source for domestic and small business use, especially indoors and in temperate climates. Its most common applications are:
Cooking: stable flame for hotplates and stoves.
Hot water: compatible water heaters/boilers.
Heating: catalytic stoves and mobile emitters.
Occasional outdoor: barbecues and portable cooking in ventilated areas.
If you are looking for a practical and economical option, the Cepsa 12.5 kg butane bottle covers cooking, hot water and heating in the home.
Doubts between butane or propane?
We guide you according to use, space and consumption.
Discover the Cepsa product you need here
The Cepsa butane cylinder requires a fixed and certified installation. It is sufficient to connect the regulator to the valve and connect it to the appliance by means of an approved hose.
Follow these steps:
Place the bottle vertically, in a ventilated area and away from heat (>50 °C).
2. Check the components: compatible regulator, hose in date (expiry date visible) and clamps in good condition.
3. Place the regulator on the Cepsa butane bottle until you hear the secure fit.
4. Connect the hose to the appliance and tighten the clamps without forcing.
After each use, close the valve and periodically check regulator and hose. See all safety instructions here
Propane is a versatile energy obtained from oil refining and natural gas. It is stored as a liquid in a propane gas cylinder or tank and, when used, is converted to gas, which is how it delivers its high calorific value for heating, hot water and cooking.
It works very well outdoors and at low temperatures (it does not freeze down to approx. -44°C), so it is a reliable choice in cold climates. For your safety, it is odorized: if there is a leak, it is detected by smell. In addition, it burns cleanly (no smoke or soot) and is non-toxic when used correctly.
In short, propane provides power, continuity and security for the day to day. It is available in 11 kg Cepsa propane bottles or propane in bulk.
Bulk propane is stored in its own tank that feeds your home without the need to be near a pipeline. It is a convenient and continuous solution.
With Cepsa you have a tailor-made project: we take care of the study and installation of the tank, and you have the support of Cepsa’s network of commercial agencies for security and continuity all year round.
Yes, propane maintains high performance at low temperatures, so it is ideal for outdoors and cold climates.
By law, we charge the price in effect on the date of delivery, so the amount shown when ordering may vary if it coincides with a period of change.
You can check the current price here.
If you are looking for maximum lightness for short outings, choose campingaz 0,4 kg It is the most compact butane camping gas bottle.
For more autonomy in barbecues or cooking in a camper or caravan, the best option is the campingaz 2.75 kg bottle, the camping butane bottle with the best duration.
Refill your campingaz spare parts whenever you want by ordering online or find your nearest Campingaz dealer.
Yes, it is very safe as long as you use it outdoors or in well ventilated areas and with compatible equipment. Connect and check joints or hoses before lighting. Keep the Campingaz butane bottle upright and away from heat sources. See all safety instructions here
Autogas and bioautogas are liquefied gases. A mixture of propane and butane, used as a fuel.
They allow you to drive your vehicle for less than the price of gasoline, with good performance in the city and on the highway.
It depends on your driving and mileage, but in general autogas is more fuel efficient and less expensive than gasoline, so you pay less per kilometer.
In the network of Cepsa stations with LPG pumps. You can find your nearest autogas station near you here
Yes, LPG (autogas) vehicles run on dual fuel and allow you to switch between gasoline and autogas by means of a switch on the dashboard. If the LPG tank runs out, the system automatically switches to gasoline, so you continue to drive normally and gain more total autonomy.
The adaptation is done with an approved kit (tank, pipes and control unit) that maintains the original gasoline system. We recommend installing it in an authorized workshop to ensure safety and regulatory compliance.
With online sustainability consulting we help you measure your carbon footprint, identify energy saving opportunities and define a realistic action plan to reduce emissions, costs and regulatory risks, aligned with your business objectives, with defined priorities, ROI and deadlines. Login or register here.
By means of a guided questionnaire through the platform, you will be able to enter your energy consumption and obtain the calculation of Scope 1 and 2 emissions, as well as the monitoring of your annual evolution, with downloadable reports for audits, tenders, internal reporting and official registration with the Ministry of Ecological Transition.
To perform the sustainability consulting service for your company, it is necessary to have the following information:
– Company activity
– Energy consumption: electricity or fuels
With this information, we perform the diagnosis of energy efficiency and savings, analyze it and propose a customized action plan.
Access or register here.
During the consultation we will study your case in detail and apply a phased approach:
Improving energy efficiency, optimizing consumption through the proper use of equipment, energy control and good operating practices.
2. Operational optimization: review of processes and consumption habits to minimize waste and maximize energy efficiency.
3. Follow-up and continuous improvement, thanks to consumption monitoring and practical recommendations to maintain and improve results over time.
In this way, we work with you to progressively and measurably reduce your company’s carbon footprint, helping you to define a realistic sustainability policy, aligned with your activity and with current market and regulatory requirements.
You can access the online advisory service here.
Yes.
At Cepsa we adapt the advice to the different industries in the market, whether it is a company in the Horeca sector, high consumption industries, logistics, commerce, agriculture, etc.
We analyze your case to improve sustainability and energy savings, and we propose real solutions for improvement based on the applicable regulations.
You can access the online advice service here.
Of course, in Cepsa’s advice we evaluate technical solutions such as efficient lighting, air conditioning, energy management systems or self-consumption, always assessing their economic viability and return on investment.
Yes, with the sustainability reports and your company’s efficiency plan, you will have easier access to certifications or subsidies and better scores in tenders.
Having a sustainability plan with measurable objectives and results reinforces the confidence of customers, partners and investors, improves brand image and reduces reputational risks associated with non-compliance.
You can access the online advisory service here.
There are two ways to see the impact of Cepsa’s advisory service:
– Quick measures, such as lighting, control and air conditioning adjustments, usually reflect savings in the first few weeks or months.
– Whereas larger, more impactful actions, such as equipment renewal or an energy change that requires installation, will reflect results in the medium to long term.
To become a Cepsa point of sale you only need to have an active business, adequate space for safe storage of LPG containers (butane, propane and Campingaz) and accept Cepsa’s operating conditions.
We guide you through every step. Become a Cepsa point of sale here.
One of the advantages of being a Cepsa point of sale is greater customer traffic and more visibility for your business. You will have commercial and logistical support from Cepsa, as well as point of sale materials and training.
We guide you every step of the way, become a Cepsa point of sale here.
The process is very simple:
Leave us your data in the form to know your business and location.
2. Evaluation and offer: a sales representative will contact you to review requirements and conditions.
3. Start-up: after the agreement, we take care of the paperwork, visibility materials and start-up of the operation.
We guide you every step of the way. Become a sales point here.
You will have continuous commercial support, 24/7 channel access, campaigns and promotional materials. Our goal is to help you sell more and better.
We guide you every step of the way. Become a sales point here.
Be an authorized technician (company or self-employed) with current accreditations, coverage in a defined area and experience in LPG (butane, propane and bulk tank). We verify documentation and regulations.
Of course. We will define with you the coverage area and schedule to adjust the workload to your capacity and ensure response times.
Act calmly and ventilate immediately.
– Open windows and doors.
– Close the stopcock or valve if it is safe to do so.
– Do not turn on or off lights, appliances or use the cell phone inside.
– Evacuate if necessary and contact Cepsa 24h service from outside.
Yes, of course, following good practices:
– Always place them vertically and in ventilated areas
– Away from heat sources
– Do not expose them to >50 °C
– Close the valve after use
– Check for leaks
– Check regulator, clamps and hose (expiry date/ condition)
– Schedule periodic checks with the official Cepsa maintenance service.
Keep the environment free of obstacles, do not cover it or manipulate valves, and ensure clear access for the tanker truck. Avoid knocks or impacts, do not smoke in the area and ventilate if you detect a gas smell. Schedule periodic check-ups with Cepsa’s official maintenance service and let us know if you carry out works nearby or if the tank is covered.
We recommend a periodic check by an authorized technician to verify the regulator, hose and connections. If you detect a gas odor, call Cepsa’s 24-hour service.
The approved hose, with CE marking, has a visible expiration date.
In the case of the regulator, it must be compatible with butane or propane, depending on the case.
If in doubt, ask for Cepsa maintenance.
Store them upright, in a dry and ventilated place, away from heat sources.
And if you have forgotten or no longer used bottles, request collection here.
The tank requires periodic inspections by an authorized professional every 5 years, and you must send the certificates to Cepsa.
Yes, but always with certified installation by an authorized technician to maintain security and peace of mind in your home. Request maintenance now.
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