At Cepsa, we help you to take care of your installation with simple recommendations for use and safety, as well as periodical revisions and technical assistance for your propane gas tank.
Here are some simple guidelines to enjoy your bulk propane gas installation with maximum peace of mind and safety.
Always rely on authorized technicians for periodic revisions of the propane gas tank. Ask for a revision every 5 years and do not forget to send the certificates to Cepsa.
In case of any gas odor, act immediately and calmly.
Safety first: prioritize evacuation and emergency call.
Frequently Asked Questions
If you have changed energy or have forgotten bottles at home, you can request home collection and we will take care of the return (we accept Cepsa and other brands). This frees up space and contributes to sustainability, without having to travel. Indicate how many bottles you have and where to pick them up, and we will do the rest. Request now the collection of your empty bottles.
And if you have requested a new bottle, don’t worry: our distributor will make the exchange on delivery, we pick up the empty one and leave you the full bottle in the same service.
Act calmly and ventilate immediately.
– Open windows and doors.
– Close the stopcock or valve if it is safe to do so.
– Do not turn on or off lights, appliances or use the cell phone inside.
– Evacuate if necessary and contact Cepsa 24h service from outside.
Keep the environment free of obstacles, do not cover it or manipulate valves, and ensure clear access for the tanker truck. Avoid knocks or impacts, do not smoke in the area and ventilate if you detect a gas smell. Schedule periodic check-ups with Cepsa’ s official maintenance service and let us know if you carry out works nearby or if the tank is covered.
The tank requires periodic inspections by an authorized professional every 5 years, and you must send the certificates to Cepsa.
Yes, but always with certified installation by an authorized technician to maintain security and peace of mind in your home. Request maintenance now.
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